Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.10 - $25.74
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid holidays
Job Description
5A is a well-established organization committed to delivering comprehensive services to its community. Known for its supportive and inclusive work culture, 5A emphasizes the importance of team collaboration and employee growth. The company operates in a dynamic environment where flexibility and adaptability are highly valued. 5A provides a range of benefits including medical, dental, and vision coverage along with life and disability insurance, underscoring its commitment to the welfare of its employees. With a strong focus on work-life balance and employee well-being, 5A supports a flexible work schedule, including remote work options for certain positions, promoting a healthy and productive... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Basic proficiency with computers and office software
- Strong communication and interpersonal skills
- Ability to multitask and manage time efficiently
- Bilingual proficiency in Spanish and English
- Availability to work flexible hours including evenings, nights and weekends when required
- Certification or willingness to obtain First Aid/CPR certification
- Ability to maintain confidentiality
Job Qualifications
- Knowledge of spelling, punctuation, and general office practices and procedures
- Excellent customer service skills with ability to provide prompt, friendly courteous service to callers, visitors, clients and staff
- Basic computer skills in Microsoft Office
- Effective verbal communication skills - bi-lingual skills in Spanish/English
- Effective work organization skills and ability to work with minimal supervision
- Ability to be flexible and work in a changing environment
- Ability to solve problems and make routine recommendations
- Ability to maintain First Aid/CPR Certification
- Ability to work varied hours including evenings, nights and weekends, if needed
- Sensitivity to the different cultures represented among the clients, families and staff
Job Duties
- Provides reception services, greets visitors, ascertains nature of business, signs-in visitors and directs visitors to appropriate person, issues visitor's pass when required
- Operates telephone console to receive incoming calls, provides information to caller or routes caller to appropriate staff, places outgoing phone calls as needed
- Records accurate phone messages including name, time of call, nature of business and person called upon
- Checks Agency/program voice mail throughout the day and answers or directs messages to appropriate personnel
- Ensures adequate coverage of the receptionist desk throughout the business day
- Maintains general reception area and personal work area to ensure clean and professional business appearance
- Performs clerical duties which include routine typing, filing, copying, faxing, completing and submitting Agency forms, data entry and distributing Agency communications
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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