On Call Receptionist

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $24.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Paid holidays

Job Description

Catholic Community Services (CCS) and Catholic Housing Services are esteemed non-profit organizations dedicated to supporting communities through a variety of socially-focused programs and services. CCS is well-regarded for offering compassionate assistance and resources aimed at improving the quality of life for individuals and families in need. The organization strives to uphold values of respect, inclusion, and collaboration while delivering culturally competent services across multiple diverse populations. By maintaining a strong community presence, CCS provides essential services ranging from housing assistance to family support and resource distribution. They prioritize creating a welcoming environment where both clients and staff are treated with... Show More

Job Requirements

High School Diploma or GED
Excellent interpersonal skills
Strong customer service skills
Professional demeanor on the phone and in person
Ability to work as part of a team
A desire to work with diverse populations
Must have reliable transportation, valid driver’s license, automobile insurance
Must have an acceptable driving record per CCS' driving policy (required to provide current driving abstract)
Applicant must successfully pass required background checks prior to an offer of employment
Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

Job Qualifications

High School Diploma or GED
Excellent interpersonal skills
Strong customer service skills
Professional demeanor on the phone and in person
Ability to work as part of a team
A desire to work with diverse populations
Experience working in a non-profit environment (preferred)

Job Duties

Provide a friendly inviting environment where visitors, clients and staff feel welcome
Greet visitors and staff, offering assistance as needed
Ensure visitors sign-in and out of the building, ensuring safety and security
Notify staff of visitors' arrival and provide appropriate instructions to visitors
Assists visitors and staff with elevator use
Provide respectful professional assistance to all internal and external callers
Answer 16-line phone system directing caller to appropriate staff or refer to appropriate community resource
Maintain out-of office list to effectively inform callers of staff absences
Check after-hours voice mail and ensure messages reach their intended destination
Train relief staff and volunteers for emergency coverage
Process incoming and outgoing mail for the Family Center
Ensure the pick-up and delivery of mail from the post office box
Receive mail from the Postal carrier and distribute in a timely manner
Open, date stamp and sort mail into appropriate mail slots for program pick-up
Inform appropriate programs or staff of special deliveries and incoming faxes
Meter outgoing mail and prepare for delivery to the post office or pick up by Postal Carrier
Maintain postage machine and ensure adequate amount of postage to meet program demands
Run agency postage reports as required
Maintain folding machine and assist programs with folding projects as requested
Provide resource assistance to visitors seeking assistance
Maintain current community resource materials and respectfully provide to visitors as requested
Assist visitors in contacting resources as requested
Track resource utilization and provide Director with monthly reports
Train and supervise resource volunteers
Provide clerical and administrative support to the Family Center
Update and display daily meeting and training room schedules for staff and visitors
Update employee phone list and departmental listings
Maintain staff vehicle identification log
Provide job announcements and applications for applicants
Keep monthly event display board current
Maintain cleanliness of the lobby and reception area
Provide clerical or other project assistance to Family Center programs as time allows
Provide HR support
Other duties as assigned by Agency Director, Family Center Director, or HR Director

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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