Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.50
Work Schedule
On-call
Benefits
Equal opportunity employer
protected veterans
individuals with disabilities
Job Description
TowneBank is a well-established banking institution that prides itself on fostering a strong commitment to exquisite service for its members. Rooted deeply in the Hampton Roads region, TowneBank upholds a hometown banking philosophy that has made it a preferred financial partner in communities like Virginia Beach, Norfolk, Portsmouth, Suffolk, and Chesapeake. The bank’s mission extends beyond banking, embracing a leadership role in promoting the social, cultural, and economic well-being of the community. This is demonstrated through active volunteer efforts by its family members, directors, and employees who serve on numerous boards and contribute their time and talent to local organizations.... Show More
Job Requirements
- Must be able to travel to locations throughout the Hampton Roads area including Virginia Beach, Norfolk, Portsmouth, Suffolk and Chesapeake
- Ability to sit 60% of the time
- Ability to walk to teller line and to other co-workers several times daily
- Ability to escort customers and assist elderly and handicapped customers
- Ability to operate copy and fax machines and perform maintenance tasks
- Ability to maintain and organize supplies requiring lifting up to 10 pounds, reaching, bending and stooping
- Ability to prepare and monitor coffee and refreshments for customers
Job Qualifications
- Excellent customer service skills
- Excellent telephone skills
- Flexibility and dependability
- Computer experience with Word and Excel is helpful
Job Duties
- Drives to wherever needed to fill in at any and all of our branches and department locations throughout the Hampton Roads area including Virginia Beach, Norfolk, Portsmouth, Suffolk and Chesapeake
- Agrees to work when called upon, including holidays, vacations, medical leaves, and other absences, often on short notice
- Displays a professional appearance and behavior
- Welcomes members to TowneBank, determines the nature of their business and directs them to the appropriate person or department
- Operates the department's or branch's main telephone switchboard and assists callers by transferring them to the appropriate party or taking messages
- Becomes familiar with TowneBank's locations, hours, telephone numbers and individuals to answer routine questions with ease
- Types memos, correspondence, reports and other documents as needed
- Assists the branch or department team with a variety of day-to-day duties as requested
- Assists with copy projects
- Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Job Qualifications
Experience
No experience required
Job Location
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