Towne Bank

ON CALL Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.50
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee volunteer opportunities
Professional Development
competitive pay

Job Description

TowneBank is a well-established community bank serving the Hampton Roads area of Virginia, including cities such as Virginia Beach, Norfolk, Portsmouth, Suffolk, and Chesapeake. With deep roots in the community, TowneBank embodies a hometown banking philosophy that goes beyond mere financial services. The bank is committed to exquisite service for its members, aiming to deliver not only a reasonable rate of return for its shareholders but also a bright future for its dedicated bankers. TowneBank takes pride in being a leader that promotes the social, cultural, and economic well-being of its community. The bank fosters a family-oriented culture where its... Show More

Job Requirements

  • Must be able to travel to multiple locations throughout Hampton Roads area
  • Ability to sit for 60 percent of the time
  • Ability to walk to teller lines and co-workers several times daily
  • Ability to escort customers including elderly and handicapped individuals
  • Capability to operate and maintain copy and fax machines
  • Physical ability to lift up to 10 pounds and perform reaching, bending and stooping
  • Professional appearance and behavior
  • Willingness to work during holidays and on short notice

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service skills
  • Strong telephone skills
  • Flexible and dependable
  • Familiarity with computer applications such as Word and Excel
  • Ability to operate office equipment such as copy and fax machines
  • Knowledge of banking regulations and compliance preferred

Job Duties

  • Drive to various branch and department locations throughout Hampton Roads area including Virginia Beach, Norfolk, Portsmouth, Suffolk, and Chesapeake
  • Agree to work when called upon including holidays, vacations, and unplanned absences
  • Display professional appearance and behavior
  • Welcome members and determine nature of their business and direct them to appropriate personnel
  • Operate main telephone switchboard and assist callers by transferring calls or taking messages
  • Become familiar with TowneBank's locations, hours, telephone numbers, and individuals to answer routine questions
  • Type memos, correspondence, reports and other documents as needed
  • Assist branch or department team with day-to-day duties
  • Assist with copy projects
  • Comply with federal laws relating to Anti-Money Laundering and Bank Secrecy Act

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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