Job Overview
Employment Type
Hourly
Part-time
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Community involvement initiatives
Job Description
TowneBank is a well-established community bank rooted in the Hampton Roads area, known for its unwavering commitment to delivering exquisite service to its members. As a community-centric financial institution, TowneBank emphasizes a hometown banking philosophy, where family members, directors, and employees actively volunteer and contribute to local organizations and boards. This approach fosters a strong connection with the communities it serves, promoting social, cultural, and economic well-being. TowneBank's dedication to its customers and communities has earned it a leadership role in the region, making it a trusted financial partner for individuals and businesses alike.
The role of an On-Call Re... Show More
The role of an On-Call Re... Show More
Job Requirements
- Must be able to travel to locations throughout Hampton Roads
- Ability to sit 60 percent of the time
- Ability to walk frequently to assist customers and co-workers
- Ability to lift up to 10 pounds
- Ability to operate office equipment such as copy and fax machines
- Ability to assist elderly and handicapped customers
- Willingness to work holidays and be on-call for unscheduled absences
Job Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Strong telephone communication skills
- Flexibility and dependability
- Ability to work on-call including holidays and unscheduled absences
- Basic computer skills including familiarity with Word and Excel
- Ability to travel throughout the Hampton Roads area
- Professional appearance and demeanor
Job Duties
- Drive to wherever needed to fill in at any and all branches and department locations throughout Hampton Roads including Virginia Beach, Norfolk, Portsmouth, Suffolk and Chesapeake
- Agree to work when called upon including holidays and be available for spur of the moment absences
- Display professional appearance and behavior
- Welcome members to TowneBank, determine their needs and direct them to appropriate person or department
- Operate main telephone switchboard and assist callers by transferring or taking messages
- Become familiar with TowneBank locations, hours, phone numbers and personnel to answer routine questions
- Type memos, correspondence, reports and other documents as needed
- Assist with day-to-day duties and copy projects
- Obey all applicable federal laws and regulations relating to Anti-Money Laundering and Bank Secrecy Act
Job Qualifications
Experience
No experience required
Job Location
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