On Call Receptionist

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $24.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Life insurance

Employee assistance program

Professional Development

Job Description

Catholic Community Services (CCS) and Catholic Housing Services are respected non-profit organizations dedicated to providing compassionate support and services to individuals and families within the community. CCS Tahoma Center, one of their key family resource centers, offers diverse programs designed to assist vulnerable populations. These organizations emphasize a mission-driven approach informed by their core beliefs and values, fostering a supportive environment that promotes collaboration, respect, and cultural competence in all interactions. Catholic Community Services and Catholic Housing Services stand as pillars of community care, striving to improve the lives of the people they serve through various family, housing, and social... Show More

Job Requirements

High school diploma or GED
Excellent interpersonal skills
Strong customer service skills
Professional demeanor on the phone and in person
Ability to work as part of a team
Desire to work with diverse populations
Must have reliable transportation, valid driver's license, automobile insurance
Must have an acceptable driving record per CCS' driving policy
Applicant must successfully pass required background checks prior to an offer of employment
Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations

Job Qualifications

High school diploma or GED
Excellent interpersonal skills
Strong customer service skills
Professional demeanor on the phone and in person
Ability to work as part of a team
A desire to work with diverse populations
Reliable transportation
Valid driver's license
Acceptable driving record per CCS driving policy
Ability to maintain confidentiality
Good organizational skills
Proficiency with multi-line phone systems and basic office equipment

Job Duties

Provide a friendly inviting environment where visitors and clients and staff feel welcome
Greet visitors and staff offering assistance as needed
Ensure visitors sign-in and out of the building ensuring safety and security
Notify staff of visitors' arrival and provide appropriate instructions to visitors
Assist visitors and staff with elevator use
Provide respectful professional assistance to all internal and external callers
Answer 16-line phone system directing caller to appropriate staff or refer to appropriate community resource
Maintain 'out-of office' list to effectively inform callers of staff absences
Check after-hours voice mail and ensure messages reach their intended destination
Train relief staff and volunteers for emergency coverage
Process incoming and outgoing mail for the Family Center
Ensure the pick-up and delivery of mail from the post office box
Receive mail from the Postal carrier and distribute in a timely manner
Open, date stamp and sort mail into appropriate mail slots for program pick-up
Inform appropriate programs and staff of special deliveries and incoming faxes
Meter outgoing mail and prepare for delivery to the post office or pick up by Postal Carrier
Maintain postage machine and ensure adequate amount of postage to meet program demands
Run agency postage reports as required
Maintain folding machine and assist programs with folding projects as requested
Provide resource assistance to visitors seeking assistance
Maintain current community resource materials and respectfully provide to visitors as requested
Assist visitors in contacting resources as requested
Track resource utilization and provide Director with monthly reports
Train and supervise resource volunteers
Provide clerical and administrative support to the Family Center
Update and display daily meeting and training room schedules for staff and visitors
Update employee phone list and departmental listings
Maintain staff vehicle identification log
Provide job announcements and applications for applicants
Keep monthly event display board current
Maintain cleanliness of the Lobby and Reception area
Provide clerical or other project assistance to Family Center programs as time allows
Provide HR support
Other duties as assigned by Agency Director, Family Center Director, or HR Director

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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