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Self Enhancement

ON CALL RECEPTION AMBASSADOR

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.08
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Work Schedule

Standard Hours
On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling

Job Description

The Tony Hopson, Sr. Center for Self Enhancement (SEI) is a distinguished organization committed to empowering individuals and families through comprehensive community and family programs. As a well-established nonprofit entity, SEI has a longstanding reputation for fostering educational and social advancement in the community it serves. The center operates with a vision to create a positive impact by providing supportive services and resources to students, parents, and community members, aiming to enhance their quality of life and promote sustainable growth. SEI's dedication to excellence and innovation has positioned it as a vital resource for families and individuals seeking empowerment and... Show More

Job Requirements

  • Minimum of 2 years of office receptionist experience
  • Familiarity with Self Enhancement and/or social services environments ideal
  • Proven ability to perform under pressure while effectively and efficiently handle multiple simultaneous complex tasks and projects
  • Excellent writing skills including proper grammar, report writing/formatting, proofreading and editing
  • Proven effective interpersonal communication skills including the ability to effectively interface with all levels of cultures and people
  • Must have current and valid state driver's license, in good standing with no insurability restrictions and must be insurable under SEI's auto insurance policy

Job Qualifications

  • Strong interpersonal and communication skills
  • Ability to learn and manage various programs and systems
  • Excellent organizational and multitasking abilities
  • Proficient in Microsoft Office Suite and other relevant software
  • Previous experience in a high-profile customer service or administrative role preferred
  • Commitment to the mission and values of SEI
  • Associate degree in a related field desired
  • Experience directly related to the job duties may be substituted for education requirement

Job Duties

  • Greet and direct visitors, parents, students, and staff with professionalism and warmth
  • Answer phones and assist with inquiries about the Agency
  • transfer calls to appropriate staff members
  • Distribute brochures or information as requested by visitors
  • Perform clerical duties including calendar management and meeting preparation/scheduling
  • Learn and manage programs such as Van Request, Hop Cards, Amazon orders, and Conference Room Tech support
  • Coordinate and support scheduling and technical needs of conference rooms
  • Open and close the building daily, ensuring security and alarm setting
  • Manage van reservations ensuring accuracy and proper check-in/check-out
  • Maintain visitor sign-ins and coordinate cleanliness and organization of staff lounge including printer and copier supplies

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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