Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
hourly pay
accrued sick time
Flexible Schedule
Employee assistance program
Employee Discounts
supportive work environment
Paid training
Referral program
Job Description
Compass Concierge Services, LLC is a distinguished provider of luxury residential concierge services operating throughout the Washington, DC metropolitan area. Known for its commitment to exceptional service rooted in hospitality and professionalism, Compass Concierge serves thousands of residents daily in high-end residential buildings across the DMV region. The company prides itself on fostering a culture of respect, inclusivity, and professional growth, emphasizing the development of its employees’ talents and their dedication to community engagement. As an equal opportunity employer, Compass Concierge values diverse backgrounds and experiences, recognizing that these elements enhance problem-solving and team dynamics. The company’s commitment to excellence... Show More
Job Requirements
- Minimum of 3 years of customer service experience
- ability to work flexible hours including weekends, evenings, and holidays
- must have reliable transportation
- strong communication skills
- professional appearance as per dress code
- ability to maintain confidentiality
- proficiency in Microsoft Office
- willingness to undergo drug testing and background checks
Job Qualifications
- Minimum of 3 years of customer service experience (hospitality or property management preferred)
- experience working in a concierge, front desk, or reception role is a strong plus
- associate or bachelor's degree preferred
- outstanding verbal and written communication skills
- strong multitasking skills and ability to adapt quickly to changing needs
- able to manage time effectively without direct supervision, especially when juggling multiple requests or responsibilities
- maintain confidentiality of sensitive resident and property information at all times
- strong written skills to document incidents, shift summaries, or escalations accurately and professionally
- must have consistent access to reliable transportation (public or personal) and be able to arrive to work on time
- familiarity with Microsoft Office Suite (Word, Excel, PowerPoint)
- prior experience with systems like BuildingLink, Notifii, or KeyLink is a plus
Job Duties
- Greet residents and guests with a friendly, professional demeanor
- answer phone and email inquiries in a timely and courteous manner
- organize package rooms and manage amenity/freight elevator reservations
- maintain a clean, tidy, and welcoming lobby area
- anticipate resident needs and provide personalized service
- offer administrative support to the property management team
- work flexible hours, including weekends, evenings, and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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