The John Stewart Company logo

The John Stewart Company

On-Call Desk Clerk - Harrison Hotel

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.89 - $17.73
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision care
Paid Time Off
flexible spending accounts
Life insurance
long term disability insurance
Employee assistance program
Commuter Benefits
Retirement Plan
wellness reimbursement
Employee Discounts

Job Description

The John Stewart Company is a reputable full-service housing management, development, and consulting organization with a rich history dating back to 1978. The company is committed to providing high-quality service within the affordable housing sector, focusing on enriching the lives of residents and employees alike. Known for its professionalism, compassion, integrity, and respect, the company strives to deliver its services in a cost-effective and efficient manner. The John Stewart Company operates with a clear mission to not only manage housing facilities but also foster communities where affordable housing is accessible, sustainable, and supportive for all residents.

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Job Requirements

  • High school diploma or equivalent
  • Prior customer service or office experience preferred
  • Ability to handle multiple tasks in a fast-paced environment
  • Strong communication skills
  • Ability to maintain confidentiality
  • Physical ability to sit or stand for extended periods
  • Willingness to undergo annual tuberculosis testing and follow exposure control protocols

Job Qualifications

  • Experience working with people of various cultural backgrounds, especially those with special needs is a plus
  • Knowledge of federal, state and local laws and Fair Housing guidelines
  • Ability to read, understand and communicate fluently in English
  • Good sense of awareness, urgency and follow procedures to solve problems
  • Working knowledge of email, Microsoft Word and Excel

Job Duties

  • Answer telephones, direct calls, take messages and make emergency calls when situations arrive
  • Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management
  • Inform visitors of visitor policy, check visitor ID, and sign visitors in and out of the building
  • Complete incident reports to record unusual building activity
  • Distribute resident mail on daily basis
  • Fill in as requested when other desk clerks are absent
  • Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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