AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

On-Call Concierge - Overnight, Hope Lodge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
On-call
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
Shift Differentials

Job Description

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, this nonprofit organization leads the fight against cancer through groundbreaking cancer research, education, advocacy, and patient services. The society's expansive network includes 1.3 million volunteers and dedicated employees who collaboratively strive to raise the standard of care and support for those affected by cancer. Their mission is not only grounded in advancing scientific breakthroughs but also in serving diverse communities with compassion and inclusivity, reflecting a culture rich in varied backgrounds and experiences.

The Am... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service experience
  • ability to work flexible hours including evenings and weekends
  • proficiency in Microsoft Office and multi-line phone systems
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • excellent customer service and problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • additional education or training in hospitality management or customer service is a plus
  • previous experience in hospitality, guest services, or a related field is preferred
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills
  • ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • provide information about lodge amenities and community resources
  • coordinate transportation and EMPOWER Program services and schedules
  • respond to guest requests, concerns, and emergencies
  • maintain organized front desk area and accurate guest records
  • monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location