AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

On-Call Concierge - Overnight, Hope Lodge

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $18.59
clock

Work Schedule

Flexible
On-call
Night Shifts
diamond

Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional development programs
Equal opportunity employer

Job Description

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With millions of volunteers and employees across the country, the organization is committed to raising awareness, support, and resources for cancer research and patient services. Known for its commitment to diversity and inclusion, the American Cancer Society fosters a workplace culture where employees from various backgrounds collaborate to support patients and their families through education, research funding, advocacy, and health services. The society offers comprehensive benefits and professional growth opportunities, aiming to empower both employees and volunteers in their shared... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Ability to work flexible hours including evenings and weekends
  • Strong communication skills
  • Ability to multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Physical ability to stand for extended periods and occasionally lift items

Job Qualifications

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.