Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
On-call
Benefits
hourly pay
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Employee assistance program
Discounted travel
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
The Vine Condominiums is a prestigious residential community known for offering luxurious living spaces with an emphasis on comfort, security, and personalized service. As part of Columbia Hospitality, a renowned hospitality management company, The Vine prides itself on creating exceptional living experiences for its residents by combining high-end amenities, attentive staff, and a welcoming environment. Columbia Hospitality is an inclusive, values-driven organization with a rich culture focused on people-first service, respect, and collaboration. Working at The Vine Condominiums means joining a team committed to excellence and community, where each member plays an important role in fostering an atmosphere of trust,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service roles preferred
- Ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications, especially Word and Excel, preferred
Job Qualifications
- Previous experience in customer service roles preferred
- Ability to read, write and speak English fluently
- Proficiency in Microsoft Office applications, especially Word and Excel, preferred
Job Duties
- Maintains up to date information of events, both current and future, occurring in region
- Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests, comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and alarm monitoring services
- Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- Maintains a clean, neat, organized and orderly offices and desks at all times
- Responds to all resident and guest’s requests in an expeditious, courteous and professional manner
- Responds to all emails within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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