Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $24.00 - $25.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA plans
FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Employee assistance program
Online Learning Platform
Job Description
Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of experience in delivering exceptional hospitality solutions. Specializing in a diverse portfolio that includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues, Columbia Hospitality is renowned for its commitment to excellence and creating memorable experiences for guests and residents alike. The company has been repeatedly honored as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal, a testament to its dedication toward fostering... Show More
Job Requirements
- Must have flexible schedule with ability to fill last minute shift requests
- Must be available to work all shift schedules day afternoon overnight
- Must be able to work in all Residential communities with focus in the Seattle and Bellevue region
- The ability to read write and speak English fluently is required
- Previous experience in customer service roles preferred
Job Qualifications
- Previous experience in customer service roles preferred
- Proficiency in Microsoft Office applications especially Word and Excel preferred
- Ability to read write and speak English fluently to read analyze and comprehend simple instruction short correspondence and memos
Job Duties
- Maintains up to date information of events both current and future occurring in region
- Establishes professional familiarity of personal preferences likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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