Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
On-call
Benefits
hourly pay
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of extensive experience in creating hospitality solutions and delivering exceptional guest experiences. Known for managing a wide diverse portfolio that includes award-winning hotels and resorts, premier residential communities, distinguished restaurants and bars, private and public golf clubs, conference centers, and unique event venues, Columbia Hospitality has built a solid reputation for excellence in the industry. The company is celebrated not only for its service excellence but also for fostering a workplace culture that values accountability, creativity, enthusiasm, honesty, inclusion, and respect. This commitment to its... Show More
Job Requirements
- flexible schedule to work varying shifts and days of the week
- previous experience in customer service roles preferred
- ability to read write and speak english fluently
- proficiency in microsoft office applications preferred
Job Qualifications
- customer service experience preferred
- ability to read write and speak english fluently
- proficiency in microsoft office applications especially word and excel preferred
- excellent communication skills
- strong project management skills
- conflict resolution skills
- ability to handle varying shifts and work flexible schedule
Job Duties
- maintains up to date information of events both current and future occurring in region
- establishes professional familiarity of personal preferences likes and dislikes of residents and guests
- answers the telephone in a pleasant and professional manner within three rings
- coordinates requests comments and reservations through property intranet service
- communicates key updates and information to team members and management in a timely manner
- ensures proper building safety and security measures are followed at all times
- carefully documents the details of shift through logs and other reports for continuity
- maintains a close working relationship with local police and alarm monitoring services
- ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- manages permissions to enter contractor and vendor logistics and resident visitors and guests through building intranet
- maintains a clean neat organized and orderly offices and desks at all times
- responds to all resident and guest's requests in an expeditious courteous and professional manner
- responds to all emails within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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