On-Call Concierge - Hope Lodge (Evenings and overnight shifts' coverage)
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.54
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a strong focus on research, education, advocacy, and patient support, ACS works tirelessly to provide resources and assistance to cancer patients and their families. Founded in 1913, the organization has grown into one of the most trusted and influential cancer-fighting entities in the United States, supported by a vast network of employees and 1.3 million volunteers who commit their time and energy to the cause. The society’s efforts span various fronts including funding groundbreaking cancer research, providing educational... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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