On-Call Concierge, Hope Lodge (Evenings and Overnight Shift Covergage)
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.59
Work Schedule
Night Shifts
Benefits
Paid Time Off
Medical
Dental
Retirement
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a mission rooted in saving lives and improving the quality of life for cancer patients and their families, the organization mobilizes millions of volunteers, survivors, and staff to deliver vital health services and support. This non-profit organization has been a beacon of hope and an invaluable resource for cancer research, patient support, prevention initiatives, and education programs. Its commitment to innovation and inclusiveness fosters a diverse and dynamic workplace where every team member contributes something unique to the fight... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- ability to work flexible hours including evenings and weekends
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- physical endurance for standing, walking, and lifting as required during shifts
- minimal travel required
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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