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On-Call Concierge, Hope Lodge - Evening and Overnight Shifts
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
Health Insurance
Paid Time Off
Retirement Plan
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Established with the mission of ending cancer as we know it for everyone, the American Cancer Society harnesses the talents and efforts of its employees and over 1.3 million volunteers to raise the bar in cancer research, education, advocacy, and patient services. This organization is built upon a diverse culture that incorporates individuals from varied backgrounds and experiences, enabling it to better serve communities across the United States. Its multifaceted approach includes advancing innovative research, promoting healthy lifestyles, and providing... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Minimal travel required
- Ability to stand and walk for extended periods
- Ability to lift and move luggage and packages
- Physical endurance for a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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