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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.59
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a mission focused on saving lives and improving quality of life for cancer patients and their families, the organization supports research, education, advocacy, and patient services to fight cancer in all its forms. The American Cancer Society employs over thousands nationally and is driven by the contributions of 1.3 million volunteers who bring diverse backgrounds and experience to serve various communities in need. It is known for fostering an inclusive, collaborative, and mission-driven culture where staff are empowered to... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
- minimal travel required
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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