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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a leading nationwide organization dedicated to eliminating cancer as a major health problem. With a powerful network of employees and over 1.3 million volunteers, the Society is committed to raising the bar every day in cancer research, prevention, and patient support. The organization's culture is rich with diverse backgrounds and deep experience, fostering an inclusive environment that is responsive to the needs of various communities it serves across the United States. By combining advocacy, education, research funding, and patient services, the American Cancer Society plays a pivotal role in improving lives affected by cancer and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work independently and multitask
- Willingness to engage in some manual tasks such as lifting and carrying luggage
- Ability to stand and walk for extended periods
- Minimal travel required
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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