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American Cancer Society logo

On Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.59
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development

Job Description

The American Cancer Society is a leading organization dedicated to eliminating cancer as a major health problem by addressing prevention, detection, treatment, and patient support. With a dedicated team of over 1.3 million volunteers and numerous employees, the organization thrives on a culture rich in diversity, inclusion, and collaboration. These values empower the American Cancer Society to serve communities effectively across the nation, offering critical programs and resources that support patients and their families throughout their cancer journey. The society is committed to fostering an environment where employees find meaningful fulfillment in their work, united by a shared mission to... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Ability to work flexible hours including evenings and weekends
  • Minimal travel required
  • Physical ability to stand and walk for extended periods
  • Capable of occasional lifting and moving of luggage and packages

Job Qualifications

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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