American Cancer Society logo

American Cancer Society

On Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.59
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development

Job Description

The American Cancer Society is a prominent nationwide voluntary health organization dedicated to eliminating cancer through research, education, advocacy, and patient services. With a robust network of employees and over 1.3 million volunteers, the Society plays a crucial role in the fight against cancer, striving to improve the lives of those impacted by the disease. The organization prides itself on a culture of diversity and inclusion to better serve various communities, emphasizing collaboration and compassion in all its endeavors. As a respected leader in public health, the American Cancer Society continually raises the bar in the delivery of lifesaving services... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Previous experience in hospitality, guest services, or related field preferred
  • Strong communication skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Ability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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