AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

On-Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.29
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Work Schedule

Flexible
On-call
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development

Job Description

The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, the American Cancer Society (ACS) operates through a powerful network of staff and volunteers who are united in the mission to save lives, celebrate lives, and lead the fight for a world without cancer. With 1.3 million volunteers and numerous employees working tirelessly across the United States, ACS provides vital support, education, advocacy programs, and funds groundbreaking cancer research. As a well-established nonprofit organization, ACS emphasizes a culture rooted in diversity, inclusion, and compassion to better... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Ability to work flexible hours including evenings and weekends
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office and multi-line phone systems
  • Ability to work independently and multitask
  • Excellent customer service and problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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