On-Call Concierge, Hope Lodge

Boston, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $22.29

Work Schedule

Flexible

On-call

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Retirement Plan

wellness programs

Professional Development

Job Description

The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, the American Cancer Society (ACS) operates through a powerful network of staff and volunteers who are united in the mission to save lives, celebrate lives, and lead the fight for a world without cancer. With 1.3 million volunteers and numerous employees working tirelessly across the United States, ACS provides vital support, education, advocacy programs, and funds groundbreaking cancer research. As a well-established nonprofit organization, ACS emphasizes a culture rooted in diversity, inclusion, and compassion to better... Show More

Job Requirements

High school diploma or equivalent
Minimum 1 year of customer service experience
Ability to work flexible hours including evenings and weekends
Strong communication and interpersonal skills
Proficiency in Microsoft Office and multi-line phone systems
Ability to work independently and multitask
Excellent customer service and problem-solving skills

Job Qualifications

High school diploma or equivalent
Additional education or training in hospitality management or customer service is a plus
Previous experience in hospitality, guest services, or a related field is preferred
Minimum 1 year of customer service experience
Strong communication and interpersonal skills
Ability to work independently and multitask
Proficiency in Microsoft Office and multi-line phone systems
Excellent customer service and problem-solving skills
Ability to work flexible hours including evenings and weekends