Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With over 1.3 million volunteers and a diverse team of employees, the organization relentlessly pursues a future where cancer is eradicated for everyone. Established as a beacon of hope and support, the American Cancer Society devotes considerable resources to research, education, advocacy, and patient services, making a significant impact on communities across the United States. The Society’s commitment to inclusivity and diversity ensures that its services are accessible and relate directly to the unique needs of the populations it serves.
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Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Ability to work flexible hours including evenings and weekends
- Proficiency in Microsoft Office
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Previous experience in hospitality or guest services preferred
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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