AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

On-Call Concierge, Hope Lodge

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $18.59
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs

Job Description

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a network of 1.3 million volunteers and dedicated employees, the organization continuously raises the bar in cancer research, patient support, education, and advocacy. The Society's diverse culture is built on a foundation of inclusivity and shared purpose, representing many backgrounds and experiences to better serve local communities in the fight against cancer. Their mission extends beyond just research, focusing on providing hope and comfort to cancer patients and their families through various services.

The role of Concierge at... Show More

Job Requirements

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of customer service experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation and EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: