Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.44 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With a powerful network of employees and 1.3 million volunteers, this nonprofit organization focuses on cancer research, education, advocacy, and patient services. The Society’s mission is to save lives, celebrate lives, and lead the fight for a world without cancer. It is deeply committed to community service, with a strong emphasis on inclusivity and diversity to best serve the diverse populations affected by cancer across the United States. The organization invests heavily in innovative research and public health initiatives that reduce... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality, guest services, or related field preferred
- excellent communication and interpersonal skills
- strong organizational skills
- proficiency in computer use including Microsoft Office and reservation systems
- ability to work independently and in team settings
- availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- excellent communication and interpersonal skills with a friendly and empathetic demeanor
- strong organizational and multitasking abilities with attention to detail
- proficiency in computer skills including Microsoft Office Suite and reservation systems
- proficiency in using multi-line telephone systems
- ability to work independently and as part of a team in a fast-paced environment
- availability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet guests and visitors with warmth and hospitality
- assist guests with check-in and check-out procedures
- provide information about Hope Lodge amenities, services, and local attractions
- handle guest inquiries, requests, and concerns promptly and professionally
- maintain a neat and organized front desk area
- manage transportation services for guests including appointment transportation
- coordinate transportation schedules ensuring timely pick-up and drop-off
- drive guests safely adhering to traffic laws
- maintain cleanliness and safety of transportation vehicles
- manage incoming calls, emails, and correspondence directing them appropriately
- maintain accurate guest records including check-in/out information
- process reservations and room assignments
- assist with administrative tasks such as filing, data entry, and photocopying
- monitor lobby area ensuring safety and security of guests and property
- implement security protocols including guest identification and access control
- respond to emergencies or incidents following established protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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