Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Established with a mission to save lives, celebrate lives, and lead the fight for a world without cancer, the society has built a strong culture that embraces diverse backgrounds and experiences to better serve communities across the United States. With the support of 1.3 million volunteers paired with a committed team of employees, the American Cancer Society is raising the bar every day to improve cancer prevention, detection, treatment, and patient support services.
The American Cancer Society Hope Lodge... Show More
The American Cancer Society Hope Lodge... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
- Minimal travel required
- Ability to stand and walk for extended periods
- Ability to occasionally lift and move luggage or packages
- Ability to perform manual tasks such as opening doors for guests
- Physical endurance to manage a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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