Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.59
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement Plan
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a mission focused on saving lives and improving health through research, education, advocacy, and service, the Society supports patients and their families while advancing scientific knowledge to better prevent, detect, and treat cancer. It is recognized for its comprehensive efforts in the fight against cancer and its commitment to inclusivity and diversity, engaging over 1.3 million volunteers and a dedicated team of employees across the nation.
This role is situated at the American Cancer Society's Hope Lodge faci... Show More
This role is situated at the American Cancer Society's Hope Lodge faci... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- ability to work flexible hours including evenings and weekends
- strong communication skills
- ability to multitask
- proficiency in Microsoft Office
- ability to stand and walk for extended periods
- ability to lift and move luggage and packages
- ability to work in a fast-paced environment
- minimal travel required
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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