AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

On Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.59
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs

Job Description

The American Cancer Society is a nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded in 1913, the Society has emerged as a leading force in cancer research, education, advocacy, and patient support. With the collaborative effort of 1.3 million volunteers and passionate employees, the American Cancer Society continues to push boundaries in cancer prevention, early detection, treatment advancements, and survivorship care. Through extensive fundraising, ground-breaking research initiatives, and grassroots efforts, the organization serves diverse communities across the United States to reduce the burden of cancer and improve quality of life for all affected... Show More

Job Requirements

  • High School Diploma or Equivalent
  • Minimum 1 year of Customer Service Experience
  • Ability to work flexible hours including evenings/weekends
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems

Job Qualifications

  • High School Diploma or Equivalent
  • Additional education or training in hospitality management or customer service is a plus
  • Previous experience in hospitality, guest services, or a related field is preferred
  • Minimum 1 year of Customer Service Experience
  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings/weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • Provide information about lodge amenities and community resources
  • Coordinate transportation & EMPOWER Program services and schedules
  • Respond to guest requests, concerns, and emergencies
  • Maintain organized front desk area and accurate guest records
  • Monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.