AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

On Call Concierge, Hope Lodge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs

Job Description

The American Cancer Society (ACS) is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With 1.3 million volunteers and numerous employees working together, ACS strives every day to improve the lives of cancer patients, survivors, and their families through research, education, advocacy, and service. Established as a trusted organization, ACS’s mission to end cancer is supported by its commitment to innovation, inclusivity, and a culture that embraces diversity to better serve all communities across the United States.

ACS’s workplace environment fosters collaboration and dedication, where employees are encouraged to bring their uniqu... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service experience
  • ability to work flexible hours including evenings and weekends
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • additional education or training in hospitality management or customer service is a plus
  • previous experience in hospitality, guest services, or a related field is preferred
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills
  • ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • provide information about lodge amenities and community resources
  • coordinate transportation and EMPOWER Program services and schedules
  • respond to guest requests, concerns, and emergencies
  • maintain organized front desk area and accurate guest records
  • monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.