AMERICAN CANCER SOCIETY logo

AMERICAN CANCER SOCIETY

On-Call Concierge, Hope Lodge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development

Job Description

The American Cancer Society is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. Established decades ago, the Society has grown into one of the foremost authorities in cancer research, education, support, and advocacy. Comprising over 1.3 million volunteers along with a dedicated team of employees, the organization continually strives to progress scientific knowledge and improve cancer prevention, detection, and treatment. The Society’s diverse culture embraces individuals from varied backgrounds and expertise, fostering an inclusive environment aimed at serving the broad spectrum of communities affected by cancer.

This particular job opening is for a part-t... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of customer service experience
  • ability to work flexible hours including evenings and weekends
  • proficiency in Microsoft Office and multi-line phone systems
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • excellent customer service and problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • additional education or training in hospitality management or customer service is a plus
  • previous experience in hospitality, guest services, or a related field is preferred
  • minimum 1 year of customer service experience
  • strong communication and interpersonal skills
  • ability to work independently and multitask
  • proficiency in Microsoft Office and multi-line phone systems
  • excellent customer service and problem-solving skills
  • ability to work flexible hours including evenings and weekends

Job Duties

  • Greet guests and manage check-in and check-out procedures
  • provide information about lodge amenities and community resources
  • coordinate transportation and EMPOWER Program services and schedules
  • respond to guest requests, concerns, and emergencies
  • maintain organized front desk area and accurate guest records
  • monitor lobby security and implement safety protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.