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Planned

On Call Concierge

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

On-call
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off

Job Description

Planned Companies is a renowned property management and lifestyle services firm that prioritizes creating exceptional living experiences for its clients and their tenants. With a strong presence in Brooklyn, New York, Planned Companies excels in managing residential and commercial properties by ensuring their environments are safe, welcoming, and impeccably maintained. The company is committed to delivering high-quality concierge and front desk services that cater to the diverse needs of residents and guests, thereby fostering a positive community atmosphere and enhancing overall satisfaction. Planned Lifestyle Services (PLS) is a division of Planned Companies dedicated to offering premium concierge support, which includes... Show More

Job Requirements

  • 3+ years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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