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Planned Companies

On Call Concierge

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

On-call
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan

Job Description

Planned Companies is a well-established service provider specializing in lifestyle and property management services, committed to delivering exceptional experiences to its clients through personalized and attentive concierge support. Known for its dedication to maintaining properties that are both presentable and safe, Planned Companies serves a diverse clientele primarily located in Manhattan, NY, emphasizing the importance of welcoming tenants, guests, and vendors with the utmost respect and professionalism. For those seeking a dynamic role within the hospitality and property management industry, the On Call Concierge position offers an outstanding opportunity to be part of a team that values customer service, communication... Show More

Job Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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