Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Comprising over 1.3 million volunteers and a dedicated workforce, the organization strives to raise the bar every day through innovation, compassion, and commitment to cancer patients, survivors, and their families. Rooted in a culture of inclusivity and diverse backgrounds, the society emphasizes serving a broad range of communities to enhance health outcomes. With a mission deeply focused on saving lives, creating awareness, and supporting research, the American Cancer Society continually promotes a healthier tomorrow by fostering hope and delivering critical... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality, guest services, or a related field
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in computer skills and reservation systems
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical stamina for standing, walking, and lifting as required
- Ability to maintain a professional and friendly demeanor
- Valid driver's license and safe driving record for transportation duties
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Excellent communication and interpersonal skills, with a friendly and empathetic demeanor
- Strong organizational and multitasking abilities, with attention to detail
- Proficiency in computer skills, including Microsoft Office Suite and reservation systems
- Proficiency in using multi line telephone systems
- Ability to work independently and as part of a team in a fast-paced environment
- Availability to work flexible hours, including evenings, weekends, and holidays
- Exceptional customer service skills
- Strong verbal communication skills
- Professional and courteous interpersonal skills
- Effective time management skills
- Strong problem-solving skills
- Attention to detail
- Flexibility
- Physical stamina
- Willingness to work collaboratively with other staff members
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- Assist guests with check-in and check-out procedures, ensuring a smooth and pleasant experience
- Provide information about Hope Lodge amenities, services, and local attractions
- Handle guest inquiries, requests, and concerns promptly and professionally
- Maintain a neat and organized front desk area, ensuring a welcoming atmosphere for guests
- Manage transportation services for guests, including arranging transportation to and from appointments
- Coordinate transportation schedules and ensure timely pick-up and drop-off for guests
- Drive guests to appointments in a safe and courteous manner, adhering to traffic laws and regulations
- Maintain cleanliness and safety of transportation vehicles, performing routine inspections and maintenance as needed
- Manage incoming calls, emails, and correspondence, directing them to the appropriate staff members
- Maintain accurate guest records, including check-in/out information, contact details, and special requests
- Process reservations and room assignments in accordance with established procedures
- Assist with administrative tasks such as filing, data entry, and photocopying
- Monitor the lobby area and ensure the safety and security of guests and property
- Implement security protocols and procedures, including guest identification and access control
- Respond to emergencies or incidents promptly and effectively, following established protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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