Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.59
Work Schedule
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide organization dedicated to eliminating cancer as a major health problem. With over 1.3 million volunteers and a diverse team of employees, the organization focuses on providing support, education, and resources to people affected by cancer. The Society conducts lifesaving research, provides information and assistance to patients and their families, and supports community and public health programs aimed at cancer prevention and early detection. Recognized as a leader in the nonprofit health sector, the American Cancer Society fosters a culture of inclusion and commitment, making it a rewarding place to work for those passionate... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Excellent communication skills
- Strong organizational skills
- Proficient with computers and reservation software
- Ability to multitask effectively
- Flexibility to work various shifts including weekends and holidays
- Physical stamina for standing and assisting guests
- Valid driver’s license for transportation duties
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or related fields preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite and reservation systems
- Experience using multi-line telephone systems
- Ability to work independently and in a team
- Availability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- Assist guests with check-in and check-out procedures
- Provide information about Hope Lodge amenities, services, and local attractions
- Handle guest inquiries, requests, and concerns promptly and professionally
- Maintain a neat and organized front desk area
- Manage transportation services including arranging rides and driving guests safely to appointments
- Coordinate transportation schedules and ensure timely pick-up and drop-off
- Maintain cleanliness and safety of transportation vehicles
- Manage incoming calls, emails, and correspondence
- Maintain accurate guest records and process reservations
- Assist with administrative tasks such as filing and data entry
- Monitor lobby safety and security
- Implement security protocols and access control
- Respond promptly to emergencies or incidents
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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