Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $17.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Employee Discounts
401(k)
Job Description
Sheraton Music City Hotel is a premier hospitality establishment located in the heart of a vibrant area known for its rich musical heritage and dynamic cultural scene. This hotel prides itself on excellent service, a tradition that is deeply embedded in its operational philosophy. Boasting 410 well-appointed rooms and 32,000 square feet of elegant, centralized meeting space, the Sheraton Music City Hotel caters to a diverse clientele ranging from business travelers to vacationing families. The hotel is part of the HEI Hotels and Resorts portfolio, a renowned company committed to superior guest service and employee satisfaction. Team members here are... Show More
Job Requirements
- Hotel experience preferred
- must be willing to "pitch-in" and help co-workers with their job duties and be a team player with or without reasonable accommodation
- must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- knowledge of the appropriate table settings and serviceware
- ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
- ability to remember, recite and promote the variety of menu items
- ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation
- ability to stand for long periods of time with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Qualifications
- Hotel experience preferred
- must be willing to "pitch-in" and help co-workers with their job duties and be a team player with or without reasonable accommodation
- must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- knowledge of the appropriate table settings and serviceware
- ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
- ability to remember, recite and promote the variety of menu items
- ability to transport up to 30 lbs through a crowded room on a continuous basis throughout the shift
- ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation
- ability to stand for long periods of time with or without reasonable accommodation
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Set up banquet room as instructed by supervisor to include linen, serviceware and glassware
- attend roll call meetings before events to learn function particulars, including guest and hotel expectations
- greet guests and respond to requests in a friendly and courteous manner
- serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
- promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
- replenish beverages as necessary, and check with guests for overall satisfaction
- once banquet is complete, reset banquet room according to supervisor's specifications to ensure the readiness of the room for the following function
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: