Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
shift differential pay
Holiday pay
Pension Plan
401k plan
Job Description
The Exchange is a well-established retail brand dedicated to providing quality shopping experiences for its customers, primarily serving military communities. Known for its commitment to exceptional customer service and a diverse product range, the Exchange operates as a convenience store offering everyday essentials, specialty items, and much more. With a strong focus on meeting customer needs and delivering value, the Exchange stands out as a trusted retail partner for both military personnel and their families. The company fosters an inclusive work environment that supports employee growth, development, and satisfaction, emphasizing teamwork and a commitment to excellence. Working at the Exchange... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in retail or customer service preferred
- Ability to stand and walk for extended periods
- Excellent interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Must be able to operate basic computer systems
- Willingness to learn and adapt to new technologies
- Ability to communicate effectively in English
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Previous convenience store/gas station experience preferred
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Maintain merchandise, signs, and labels on the sales floor to support sales growth
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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