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Ojai Valley Inn & Spa

Olivella - Host or Hostess (Full Time)

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Flexible Schedule
Career development opportunities
supportive work environment

Job Description

The Ojai Valley Inn is a renowned luxury resort known for its exquisite service, beautiful surroundings, and exceptional hospitality. Located in the heart of Ojai, California, this esteemed resort offers guests an unparalleled experience combining elegant accommodations, world-class dining, and a range of leisure activities that cater to both relaxation and adventure. The Ojai Valley Inn prides itself on maintaining a high standard of guest satisfaction through dedicated staff who embody the resort’s values and culture. As a notable destination for both leisure and business travelers, the resort emphasizes personalized attention and a warm, welcoming atmosphere to ensure every guest's... Show More

Job Requirements

  • minimum two years hosting experience preferably in hotel or upscale establishment
  • ability to lift 15-45 lbs
  • ability to stand for 6-8 hour shifts
  • flexible schedule including weekends and holidays
  • high school diploma or equivalent
  • legal authorization to work in the US
  • adhere to professional appearance standards
  • excellent communication skills in English
  • ability to follow resort standards of presentation, grooming, body language, and verbiage
  • ability to work cohesively with other employees
  • ability to maintain discretion and confidentiality
  • ability to handle workplace safety and emergency procedures
  • ability to work without constant supervision

Job Qualifications

  • high school graduate
  • minimum two years hosting experience, preferably in hotel or upscale dining
  • excellent verbal and written English communication skills
  • positive, outgoing, and friendly personality
  • ability to work flexible hours including nights, weekends, and holidays
  • knowledge of food and beverage preparation and service standards
  • excellent people skills
  • ability to handle difficult customer situations calmly and courteously
  • ability to work productively in a team environment
  • legal ability to work in the US
  • ability to perform basic mathematical computations
  • professional appearance and grooming
  • familiarity with hospitality industry practices and guest relations

Job Duties

  • greet and seat guests in a friendly and unobtrusive manner
  • manage and confirm reservations and waitlists
  • maintain cleanliness and organization of the host stand and entrance
  • communicate effectively with guests, management, and other staff
  • anticipate and address guest needs and concerns
  • monitor dining room and bar areas to ensure high service standards
  • handle guest inquiries and complaints professionally

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location