Job Overview
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Professional Development
Job Description
The Ojai Valley Inn is a renowned luxury resort located in the serene foothills of Southern California, known for its exquisite service, elegant accommodations, and impeccable attention to guest experience. As a premier destination for travelers seeking relaxation and fine dining, the resort prides itself on maintaining high standards in hospitality and service. The establishment has a rich history of blending traditional charm with modern amenities, providing guests a unique experience filled with comfort and sophistication. Its dining venues are celebrated for offering upscale cuisine paired with a welcoming and refined atmosphere tailored to exceed guest expectations consistently.
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Job Requirements
- high school diploma or equivalent
- minimum 2 - 3 years experience in food and beverage within an upscale restaurant
- ability to work flexible hours including nights, weekends, and holidays
- ability to communicate proficiently in English
- excellent interpersonal and customer service skills
- capacity to perform basic math calculations
- ability to work well in a team environment
- ability to maintain a professional appearance and demeanor
- ability to follow established procedures and safety protocols
- ability to remain calm and courteous in difficult situations
- knowledge of emergency reporting procedures and safety regulations
- ability to prioritize tasks and manage time effectively
Job Qualifications
- minimum 2 - 3 years of food & beverage experience in an upscale establishment
- possess a positive, outgoing and friendly personality
- ability to follow presentation, body language, and verbiage standards
- ability to work cohesively with others as part of a team
- high school graduate
- reading, writing, and oral proficiency in the English language
- excellent people skills
- ability to communicate effectively in English with guests, management, and co-workers
- ability to perform basic mathematical computations
- strong verbal and written communication skills
- ability to handle obstacles professionally and suggest solutions
- maintain professional appearance, behavior, and integrity
- ability to prioritize and organize work assignments
- ability to follow directions
- knowledge of the resort’s philosophy and practices
- ability to provide clear and pleasant telephone communication
- knowledge of hotel standards, policies, and procedures
- ability to maintain discretion and confidentiality
Job Duties
- set up all condiments, bread, plates, trays prior to service
- ensure an adequate supply of white and black folded linen
- deliver all food orders in a timely manner
- review all tickets prior to leaving the kitchen
- deliver items as noted on the ticket without auctioning food at the table
- offer condiments and necessary utensils to guests
- serve food from the left and beverages from the right
- clear used silverware and vacated tables quietly and efficiently
- monitor guest satisfaction and resolve issues, informing a manager if necessary
- assist servers, bussers, and chef as needed
- maintain cleanliness and orderliness of storage and work areas
- follow all safety and emergency procedures
- adhere to resort’s standards of appearance, communication, and professionalism
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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