Marriott International, Inc logo

Old Hickory-Host or Hostess (Seasonal)

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Employee wellness programs

Job Description

Gaylord Texan Resort & Convention Center, located in Grapevine, Texas, is a premier destination known for its outstanding hospitality and expansive resort amenities. As part of the larger Marriott International family, the resort exemplifies commitment to exceptional guest experiences, offering an array of services including luxurious accommodations, fine dining, and versatile event spaces. The resort is celebrated for its unique environment that seamlessly blends comfort and innovation, making it a favored location for leisure travelers, business groups, and large-scale events. Working at Gaylord Texan means being part of a globally recognized brand that values diversity, creativity, and personal growth. Marriott... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull objects weighing up to 10 pounds
  • Willingness to follow company safety and security policies
  • Good communication skills
  • Ability to maintain confidentiality
  • Ability to work part-time
  • No prior work experience required
  • No supervisory experience required

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • Excellent communication skills
  • Ability to maintain professional appearance and demeanor
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Basic knowledge of safety procedures
  • Willingness to learn and follow company policies
  • Ability to handle physical demands of the role

Job Duties

  • Greet guests and determine the number in their party
  • Seat guests by finding a clean, available table
  • Pull out chairs
  • Place clean/current menu in front of guest
  • Guide guests through dining rooms and provide assistance
  • Move and arrange tables, chairs, and settings
  • Organize seating for groups with special needs
  • Ensure appropriate place settings including napkins and silverware
  • Check menus to ensure they are current, clean, and wrinkle-free
  • Maintain cleanliness of work areas and practice clean-as-you-go procedures
  • Monitor dining rooms for seating availability, service, safety, and guest well-being
  • Follow company safety and security policies and report incidents
  • Complete safety training and certifications
  • Maintain professional appearance and confidentiality
  • Welcome guests according to company standards
  • Communicate clearly and professionally
  • Answer telephones with proper etiquette
  • Develop positive working relationships with team members
  • Support team goals
  • Listen and respond to employee concerns
  • Ensure adherence to quality standards
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, pull objects up to 10 pounds
  • Perform other reasonable job duties as requested by supervisors

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Job Qualifications

Experience

No experience required

Job Location

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