Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
401k
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
accident insurance
long term disability
short term disability
Paid Time Off
Job Description
Bags, a Metropolis company, is a pioneering artificial intelligence company redefining the everyday experience of parking and mobility. Utilizing cutting-edge computer vision technology, Bags enables seamless checkout-free parking experiences, eliminating the need for physical tickets, machines, apps, or credit cards. The concept is simple yet transformative — customers just drive in and drive out, making parking more efficient and less stressful. As the largest parking network in America, Bags employs over 23,000 dedicated professionals across more than 4,000 locations throughout North America and Europe. This extensive network speaks volumes about the company’s commitment to innovation and impact in the mobility... Show More
Job Requirements
- Must have ability and availability to work weekends and holidays
- open availability is preferred
- ability to complete airline compliance training within company-given timeframe
- must be able to take and pass the first available GSC class
- previous 1-2+ years of customer service experience preferred
- must follow company appearance guidelines
- ability to lift up to 70 lbs
- must be able to push luggage cages both empty (approximately 100 lbs) and full
- standing 100% of the time for up to eight hours
- able to regularly lift, carry, reach, push, and pull up to 75 lbs
- occasional bending, squatting, and kneeling
- walking 50% of the time
- must maintain a positive, friendly and professional manner at all times
- must be able to manage payments (credit cards) from guests
- must successfully pass pre-employment criminal background screening
- must pass pre-employment drug testing process
Job Qualifications
- Ability to work in the early morning rotation
- at least 6 months experience in a face-to-face guest service position preferred
- data entry and/or computer experience preferred
- ability to communicate clearly with guests and clients
- ability to work in outside weather conditions required
- knowledge of the airline or travel industry preferred
- must be eligible to work in the United States
- must successfully pass the pre-employment criminal background screening
- must pass pre-employment drug testing process
- leadership experience preferred
Job Duties
- Open the resort in a timely manner
- establish the gameplan for the day
- have basic knowledge troubleshooting the computer equipment
- comply with all TSA and airline regulations
- immediately and warmly greet guests as they approach the desk
- assist guest with check-in of luggage to appropriate airlines
- verify the guest flight itinerary and number of bags being checked
- input guest information for those who have not previously enrolled in the process
- process the check in of guests’ bags to include charging guests credit card for bags as per airline requirements
- weigh guests’ bags to verify appropriate weight of bags and charge for overweight bags
- appropriately tag guest luggage with destination tags
- provide boarding pass, luggage claim tickets and receipt (if applicable) to guests before they leave desk
- immediately upon accepting luggage and completion of processing guest, secure luggage
- place bingo on sheet associated with the cage
- before securing cage, verify bingo sheet to luggage in cage, if matches, secure cage using appropriate seal
- safely take secured cage to ASIG truck for departure and bring empty cages to RAC area
- possess excellent verbal and written communication skills
- maintain a positive, friendly and professional manner at all times
- organize and stock the RAC desk
- uphold clients guest service guidelines and values
- need to be able to manage payments (credit card) received from guests
- at end of shift ensure that all excessive cages are removed by ASIG
- answer telephones and guest questions
- the ability to manage simple addition
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities