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Office Support Specialist I
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $56,730.70
Work Schedule
Standard Hours
Day Shifts
Benefits
On-the-job training
Job Description
The Office of the Massachusetts State Treasurer and Receiver General, commonly referred to as the Treasury, plays a critical role in managing and safeguarding the state's public deposits and investments. Committed to sound business practices, the Treasury operates with integrity, excellence, and strong leadership to exclusively benefit the residents of Massachusetts. Its mission extends beyond financial management to include providing economic opportunity, stability, and security for every citizen of the state. The office champions a culture of diversity and professionalism, striving to recruit, hire, and retain a diverse and qualified workforce that reflects the community it serves.
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Job Requirements
- 1 year of related work experience
- high school diploma or GED plus 6 months beyond
- ability to lift up to 10lbs
- ability to sit for extended periods of time
Job Qualifications
- knowledge of clerical office practices and procedures including office record keeping office correspondence controls and use of office equipment and supplies
- ability to understand explain and apply laws rules and regulations policies and procedures governing assigned unit activities
- ability to follow oral instructions
- ability to communicate effectively in oral presentation
- ability to deal tactfully with others
- ability to file material in accordance with standard filing procedures
- ability to assemble items of information in accordance with established procedures
- ability to exercise discretion in handling of confidential information
- ability to exercise sound judgment
- ability to use proper English grammar punctuation and spelling
- ability to maintain accurate records
- ability to establish and maintain a harmonious working relationship with others
- applicant must have extensive computer knowledge including Microsoft Office suite Adobe extensive email capabilities
- must have previous office work experience or a combination of education and experience
- 1 year of related work experience and a high school diploma or GED plus 6 months beyond
Job Duties
- processes applications from LLA or licensees manually and on computer by means of the Elicensing system and in paper
- maintains files on all pending applications and approved files
- answer inquiries by phone and in person from local boards licensees other state agencies attorneys legal or other staff members regarding the licensing process
- renews licenses on an annual and seasonal basis
- enter data in a timely and accurate manner
- redact and copy files for public record requests in Onbase software
- act as primary receptionist for office visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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