Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Milo is a dynamic company known for its commitment to fostering positive and efficient workplace environments. Specializing in delivering exceptional business support services, Milo prides itself on maintaining a professional and welcoming atmosphere for all employees, clients, and visitors. Located in a modern facility, Milo operates with a strong emphasis on communication, organization, and customer service excellence, which underscores the critical role that the front office plays in its daily operations.
The Office Support Representative position at Milo is a pivotal role within the front office team. Serving as the first point of contact, you will represent the compa... Show More
The Office Support Representative position at Milo is a pivotal role within the front office team. Serving as the first point of contact, you will represent the compa... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in receptionist administrative or high volume customer call center role
- strong phone etiquette and ability to manage multiple lines and high call volumes
- excellent verbal and written communication skills
- proficiency in Microsoft Office Suite and phone system software
- friendly professional and calm under pressure
- strong organizational skills and attention to detail
Job Qualifications
- High school diploma or equivalent
- associate’s degree preferred
- 1-2 years of experience in a receptionist administrative or high volume customer call center role
- strong phone etiquette and ability to manage multiple lines and high call volumes
- excellent verbal and written communication skills
- proficiency in Microsoft Office Suite and phone system software
- friendly professional and calm under pressure
- strong organizational skills and attention to detail
Job Duties
- Serve as the primary contact for company-wide phone communications including handling high call volumes and urgent requests
- answer and route incoming calls across multiple departments ensuring prompt and courteous service
- execute the day-to-day administrative processes for the lobby/front desk area
- provide administrative support to the People Business Partners
- greet and assist visitors in a warm professional manner
- maintain the front desk and common areas to ensure a clean and organized workspace
- monitor and manage voicemail systems ensuring timely follow-up and message delivery
- support onboarding activities for new hires such as welcome packets and office tours
- assist with mail deliveries and office supply inventory
- adhere to food safety responsibilities
- perform other responsibilities as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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