Office Services Specialist (On Call)

NYC, NY, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Flexible

On-call

Benefits

career growth

Learning and development

talent recognition

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job Description

SPS is a distinguished global provider of outsourcing solutions, specializing in Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries, SPS delivers exceptional services primarily in North America, including Mailroom Management, both physical and digital, Office Services encompassing Reception, Lobby Concierge, and Conference Room Management, along with Document Processing Services utilizing state-of-the-art technology. Serving clients across various sectors—banking, insurance, legal, higher education, advertising, and professional services—SPS collaborates with numerous Fortune 500 companies, cementing its reputation for excellence and innovative service delivery.

The company is committed to providing a high caliber outsourcing experie... Show More

Job Requirements

High school diploma or equivalent
6 plus months prior work experience
Ability to work assigned hours as determined by the manager
Excellent organizational skills
Strong problem-solving abilities
Effective communication skills
Capable of maintaining professional appearance and attitude
Adherence to all company policies and procedures
Ability to operate office machinery
Physical ability to lift or move packages up to 40 lbs frequently
Flexibility to work variable schedules and hours
Ability to handle multiple tasks simultaneously

Job Qualifications

High school diploma or equivalent
6 plus months prior work experience preferred
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Superb written and verbal communication skills
Current knowledge or ability to learn computer-based systems required for position functions
Required to maintain professional appearance and attitude
Adhere to all company policies and procedures
Strong verbal and written communication skills
Excellent customer service skills
PC skills including MS Office Suite experience
Ability to multitask effectively
Good organizational skills
Working knowledge of multi-function devices
Understanding of shipping and receiving procedures
Ability to work independently and complete projects
Ability to determine correct packing methods and validate packing slips
Flexible schedule availability

Job Duties

Provides 5-star customer service to all employees in all forms of communication
Answers all calls and provides an exceptional customer service experience for visitors
Assists with light facilities duties such as troubleshooting tickets and ordering supplies
Receives and sorts inbound mail and inputs data into chain of custody software
Manages outgoing mail and package transactions
Performs shipping and receiving duties
Notifies employees upon receipt of deliveries
Distributes mail and packages to personnel
Assists with office moves
Helps with copy and print orders and monitors equipment functionality
Sets up and takes down conference rooms for meetings and events
Proactively seeks additional work during downtime
Builds professional relationships with customers and teams
Maintains professionalism when interacting with employees
Trains backup personnel and provides guidance on policies
Handles sensitive inquiries with appropriate support
Provides reception or concierge coverage as needed
Ensures exceptional customer service to clients

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: