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SPS-North America

Office Services Associate - Hospitality (Private Equity)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $30.00 - $33.00
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Work Schedule

Standard Hours
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Benefits

career growth
Learning and development
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Description

SPS is a globally recognized outsourcing solutions provider renowned for leveraging Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation, across more than 22 countries. The company has established itself as an award-winning employer of choice by delivering high-quality services in various sectors such as banking, insurance, legal, higher education, advertising, and other professional services. SPS caters to numerous Fortune 500 companies, offering services from Mailroom Management (both physical and digital) to Office Services, encompassing Reception, Lobby Concierge, and Conference Room Management. The company is committed to fostering a supportive work culture that values access, inclusion, equity, and diversity,... Show More

Job Requirements

  • high school diploma or equivalent
  • 2-4 years of relevant reception or hospitality experience
  • strong customer service skills
  • proficiency in Microsoft Office
  • excellent communication abilities
  • ability to multitask in a fast-paced environment
  • professional and discreet handling of confidential information

Job Qualifications

  • 2-4 years of reception or hospitality experience, ideally in financial services or hospitality environments
  • exceptional customer service, communication, and interpersonal skills
  • highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting
  • proficient in Microsoft Office Suite
  • comfortable learning new systems
  • professional demeanor with the ability to handle sensitive information discreetly

Job Duties

  • Greet and assist visitors, delivering an exceptional first impression
  • answer and route calls promptly and professionally, including confidential inquiries
  • oversee conference room scheduling, meeting preparation, and catering coordination
  • prepare and reset meeting spaces before and after events
  • maintain a clean, organized reception area and offer refreshments to guests
  • provide light administrative support to internal teams as needed
  • act as a proactive, collaborative team player with a hospitality-focused mindset

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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