Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
YMCA Community Support Services (CSS) in San Diego County is a key division of the larger YMCA organization, dedicated to fostering community well-being and support through a variety of outreach programs and services. The YMCA, known globally for its strong community presence and commitment to health, wellness, and social development, operates numerous programs designed to assist individuals and families in need, particularly focusing on vulnerable populations. The CSS branch specifically addresses the needs of the community by providing direct support services that improve quality of life and help individuals navigate social and health-related challenges. As an established non-profit organization, the... Show More
Job Requirements
- Minimum three years of experience in a reception setting, front office, or equivalent
- proficiency with Microsoft Office including Outlook, Word, and Excel
- bilingual English/Spanish in reading, writing, and speaking
- self-starter with strong interpersonal skills
- ability to manage multiple demands and competing priorities
- proficiency in handling confidential information
- ability to work in a diverse environment with people of all backgrounds and orientations
- ability to establish and maintain working relationships with staff, volunteers, vendors, and community
- initiative and problem-solving capabilities
- ability to work independently and as a team member
- must be flexible, adaptable, and teachable
- effective communication skills
- dependable and reliable
- visual and auditory ability to respond to emergency situations
- physical ability to perform repetitive motion tasks
- must comply with pre-hire contingencies including fingerprinting and CPR/AED/First Aid certification within 30 days of hire
Job Qualifications
- Minimum three years of experience in a reception setting or front office
- experience with Microsoft Office programs including Outlook, Word, and Excel
- bilingual in English and Spanish in reading, writing, and speaking
- strong interpersonal skills
- excellent verbal and written communication skills
- ability to work independently and collaboratively as part of a team
- proficiency in managing high volume of phone calls
- ability to handle confidential information with discretion
- resourceful with problem-solving skills
- dependable and reliable
Job Duties
- Answer, screen, and forward all incoming phone calls to the appropriate staff members or departments
- greet, welcome, and direct all visitors at the front desk
- maintain a tidy and presentable reception area with all necessary stationary and materials
- maintain department directories
- process office supply orders and manage delivery notifications and logistics
- manage incoming and facilitate outgoing mail and packages, receive and sign for incoming deliveries and notify staff appropriately
- respond promptly to all email inquiries and questions
- open and close the office as required
- assist with general office tasks including photocopying, filing, and data entry
- provide administrative support as requested
- ensure compliance with Association protocols and procedures in all functions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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