Office Receptionist - CSS

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.69 - $23.63

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

Professional development opportunities

Employee assistance program

Job Description

The YMCA of San Diego County is a renowned nonprofit organization dedicated to strengthening the community by providing a variety of programs and services designed to nurture the potential of every child and teen, improve the health and well-being of individuals and families, and support those who need assistance the most. As part of its extensive outreach and commitment to social responsibility, the YMCA offers Community Support Services (CSS), which focus on delivering compassionate aid and essential resources to vulnerable populations. These services are geared towards fostering resilience, independence, and improved quality of life for community members through a range... Show More

Job Requirements

Minimum three (3) years of experience in a reception setting
Proficient with Microsoft Office including Outlook, Word, and Excel
Bilingual in English and Spanish (reading, writing, and speaking)
Ability to manage multiple demands and competing priorities
Strong interpersonal and communication skills
Ability to handle confidential information discreetly
Ability to work in diverse environments
CPR/AED and First Aid certification within 30 days of hire
Willingness to undergo fingerprinting and background check prior to employment
Dependability and reliability
Physical ability to perform required tasks including responding to emergencies and repetitive motions
Ability to work independently and as part of a team

Job Qualifications

Minimum three (3) years of experience in a reception setting, front office, and with general office procedures or equivalent required
Experience with Microsoft Office programs, including Outlook, Word, and Excel
Bilingual (English/Spanish) in reading, writing, and speaking required
Must be a self-starter with strong interpersonal skills and a commitment to excellent service
Capable of managing multiple demands, working within various deadlines, and handling competing priorities effectively
Proficient in handling confidential information with discretion
Ability to work in a very diverse setting with people of all backgrounds, culture and orientation
Skilled in establishing and maintaining positive working relationships with staff, volunteers, vendors, and the community
Demonstrate initiative, resourcefulness, and problem-solving skills
Ability to work both independently and collaboratively as part of a team
Must be self-aware, flexible, adaptable, and teachable
Demonstrate proficiency in managing high volume of phone calls and the ability to convey messages effectively through both written and verbal communication
Effective written and verbal communication skills, adept at engaging with diverse audiences both inside and outside the organization
Must be dependable and reliable
Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency
Capable of performing repetitive motion tasks, such as folding, stapling, stuffing envelopes, typing, for extended periods

Job Duties

Answer, screen, and forward all incoming phone calls to the appropriate staff members or departments
Greet, welcome, and direct all visitors at the front desk
Maintain a tidy and presentable reception area with all necessary stationary and materials (i.e., pens, forms, and brochures)
Maintain department directories
Process office supply orders and manage delivery notifications and logistics
Manage incoming and facilitate outgoing mail and packages
Receive and sign for incoming deliveries on behalf of the office and ensure proper notification of receipt
Respond promptly to all email inquiries and questions
Open and close the office as required
Assist with general office tasks, including photocopying, filing, and data entry
Provide administrative support as requested
Ensure compliance with Association protocols and procedures in all functions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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