Delaware Caregivers

Office Manager/Receptionist

Newark, DE, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Quarterly remote meetings

Job Description

Our establishment is a respected provider of caregiving and administrative services, dedicated to fostering a positive environment for both clients and staff. We operate with a commitment to professionalism, efficiency, and compassionate service, ensuring that every interaction within our organization reflects our core values. As a company that values strong communication and meticulous organizational practices, we strive to maintain a welcoming, well-managed office atmosphere. We emphasize a team-oriented approach while also encouraging independence and responsibility in daily tasks.

The Office Manager/Receptionist position is a dual role designed to be the cornerstone of our office operations. This position offers a... Show More

Job Requirements

  • Minimum three years previous experience as a receptionist, secretary, customer service representative or similar
  • high school diploma or equivalent
  • proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)
  • experienced using standard office equipment (fax, copier, computer, phone)
  • ability to maintain confidentiality when handling sensitive information
  • effective multi-tasking and organizational skills
  • reliable transportation
  • must have up-to-date physical, TB test, background check and drug test or be willing to undergo each
  • strong communication skills
  • excellent customer service skills

Job Qualifications

  • Minimum three years previous experience as a receptionist, secretary, customer service representative or similar
  • high school diploma or equivalent
  • associates degree or relevant certification is a plus
  • strong verbal and written communication skills
  • bilingual English/Spanish a plus
  • proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)
  • experienced utilizing standard office equipment (fax, copier, computer, phone)
  • ability to maintain confidentiality handling sensitive information with discretion
  • multi-tasker with the ability to effectively organize and prioritize tasks
  • team player who can also work independently
  • maintains a neat and professional appearance
  • adjusts to changes and challenges in a fast pace environment
  • attention to detail with problem solving abilities
  • excellent time management skills
  • reliable transportation a must
  • up-to-date physical, TB test, background check and drug test or willing to undergo each
  • excellent customer service skills

Job Duties

  • Greet and welcome visitors, clients and staff members in a kind and professional manner
  • answer, screen and forward incoming phone calls to appropriate staff members and take messages when necessary
  • schedule and coordinate meetings and appointments when needed
  • manage and maintain reception area to ensure a clean, welcoming and professional environment
  • provide general administrative support including but not limited to data entry, filing, office supply management maintenance
  • maintain a neat and professional appearance
  • operate office equipment to include but not limited to phones, fax, copier, printers, computer
  • prioritization of tasks given
  • make copies, file documents and perform any other office tasks as assigned
  • oversee daily office operations, including supplies, filing systems, and equipment
  • supervise and support clerical/administrative staff as assigned
  • maintain accurate records, forms, and client/caregiver files in compliance with state and agency requirements
  • coordinate scheduling needs between caregivers and clients when required
  • assist with onboarding, orientation, and general HR/administrative support
  • demonstrate proficiency with Microsoft Office Suite (Word, Excel, Outlook) and office management software
  • maintain a professional, positive, and welcoming demeanor
  • apply strong problem-solving skills and work independently
  • handle sensitive and confidential information with discretion

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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