Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,200.00 - $53,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
401k Retirement Plan
Paid Time Off
Paid holidays
Employee recognition gifts
Milestone Service Awards
Scholarship and Tuition Reimbursement
Emergency loan fund
Staff uniform credits
Job Description
Oak Hammock at the University of Florida is a premier Life Plan Community located in Gainesville, Florida, dedicated to providing a comprehensive continuum of healthcare and residential services. This esteemed community supports individuals through various stages of aging by offering independent living, assisted living, specialized memory support, and skilled nursing care. Renowned for delivering a lifestyle marked by comfort, convenience, and a rich array of amenities, Oak Hammock ensures the optimal wellbeing of its residents through innovative programs and compassionate care. As part of its collaboration with the University of Florida, the community integrates academic excellence with a supportive living... Show More
Job Requirements
- Associate degree in business or administration preferred
- minimum two years of relevant experience in customer service or office administration
- proficiency in Microsoft Office Suite
- ability to manage multi-line phone systems
- knowledge of additional software platforms preferred
- excellent organizational and multitasking skills
- clear and professional communication skills
- empathy and interpersonal skills suited to a senior community
- valid Florida driver’s license
- ability to maintain confidentiality
- ability to follow instructions in English
Job Qualifications
- Associate degree in business or administration preferred
- two years of experience in customer service or office administration
- experience managing multi-line phone systems
- proficiency with Microsoft Office Suite including Word, Excel, and Outlook
- knowledge of computer software applications such as Smartsheet, Reserve Cloud, ICON, TELS preferred
- strong multitasking and organizational skills
- excellent communication skills with a clear, professional speaking voice
- ability to maintain confidentiality
- empathetic and energetic with affinity for working with diverse senior populations
- valid Florida driver’s license with a good driving record
- ability to read and write and follow written and oral instructions
- experience with event planning preferred
Job Duties
- Supervise reception and concierge team members
- oversee daily operations of administration and front office
- ensure smooth administrative functions
- deliver exceptional customer service to residents, visitors, and team members
- serve as a central point of contact for communication and coordination
- support other departments
- oversee office supplies ordering, stocking and access management
- manage relationships with third-party vendors such as shredding services, records storage, and copier services
- develop and maintain work schedules for front desk staff
- assist with training new receptionists and concierge
- keep staff updated on policy and procedure changes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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