Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $34,200.00 - $50,500.00
Work Schedule
Standard Hours
Benefits
competitive compensation
weekly pay
Career advancement opportunities
healthcare
Dental
Vision
Life insurance
Paid Time Off
Holidays
short-term disability
long-term disability
401(k) company match
Mentorship and training
collaborative culture
Job Description
Impact Fire Services, established in 2009, is a leading fire protection and life safety company committed to providing superior customer service and technical expertise. Founded by a group of experienced industry professionals, the company has developed long-standing relationships with prominent businesses across multiple sectors, including retail, healthcare, education, and restaurants. With more than 1,100 employees and over 30 district offices spread throughout the United States, Impact Fire Services operates as a full-service provider offering installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Many of the team members carry NICET and manufacturer certifications in leading industry brands, highlighting the... Show More
Job Requirements
- 3 to 5 years of office administrative and management experience
- Prior supervisory experience
- Current use of MS Office Suite including Word and Excel in a proficient manner
- Detail oriented and comfortable working in a fast-paced office environment
- Exceptional communication skills
- Superior organization skills and dedication to completing projects in a timely manner
Job Qualifications
- 3 to 5 years of office administrative and management experience
- Prior supervisory experience
- Current use of MS Office Suite including Word and Excel in a proficient manner
- Exceptional communication skills
- Superior organization skills and dedication to completing projects in a timely manner
- Customer service providing helpful courteous accessible responsive and knowledgeable support to staff clients and others
- Strong interpersonal and communication skills
- Detail oriented with a high degree of accuracy when performing data entry
Job Duties
- Manage workflow ensuring that deadlines are met and work is completed correctly
- Implement programs as directed by management and see the programs through to completion
- Generate memos emails and reports when appropriate
- Respond to questions and requests for information
- Answer incoming calls and assume receptionist duties
- Oversee all office billing and contract set-up
- Lead job cost and ticket costing efforts as it pertains to all billing
- Coordinate collections for district accounts receivable and coordinate with district collectors if applicable
- Deposit local checks and participate on collections calls with finance team
- Manage accounts payable portal and escalate any exceptions with district manager
- Manage office petty cash and check register
- Monitor American Express report management
- Post service trade time into GP review timesheets in DayForce app and escalate any issues and send to district manager for approval
- Coordinate with HR on all new hires and terminations including onboarding offboarding in payroll benefits with IT for systems set-up and with safety for OSHA requirements
- Notify Nuvo Solutions for cell phones and iPads for district technicians and coordinate with IT on any systems issues or needs
- Maintain district office and technician licensing
- Oversee administrative staff including billers collectors receptionist etc
- Coordinate fleet management needs including vehicle orders wrapping repairs and maintenance with fleet manager
- Liaise with safety team to ensure OSHA training and office safety requirements are met
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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