Office Coordinator, Hotel Housekeeping

San Bernardino, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Flexible spending account

Employee Discounts

Job Description

San Manuel is a well-established and respected enterprise, recognized as one of the largest private employers in the Inland Empire. Known for its commitment to employee growth and well-being, San Manuel operates with a strong dedication to excellence and community values. The organization thrives on delivering high-quality services and maintaining robust operational standards while prioritizing its employees' future and development. This commitment creates a dynamic and supportive work environment, making San Manuel a preferred place to build a stable and rewarding career in hospitality and related services.

The Office Coordinator Housekeeping position at San Manuel is a critical administrat... Show More

Job Requirements

High School Diploma or equivalent
Minimum two years customer service experience
Minimum one year general administrative experience
Ability to work in a fast-paced, high-demand environment
Schedule flexibility including evenings, weekends, and holidays
Good communication skills
Basic computer proficiency including Outlook, Word, and Excel
Ability to learn Property Management Systems
Ability to prioritize tasks and delegate
Must demonstrate leadership abilities to follow, direct, and motivate
May require obtaining and maintaining a gaming license per San Manuel Tribal Gaming Commission
No driving responsibilities required

Job Qualifications

High School Diploma or equivalent
Minimum two years customer service experience
Minimum one year general administrative experience
Experience in upscale hotel preferred
Good verbal and written communication skills
Basic proficiency in Microsoft Outlook, Word, and Excel
Ability to learn and use Property Management Systems
Ability to identify and prioritize issues and delegate
Ability to motivate and direct team members at all levels

Job Duties

Assist Housekeeping Supervisors and Assistant Managers by creating and directing associates into their daily roles including producing assignment sheets, filing reports, answering and directing calls, assigning radios, keeping records, acting as liaison between departments
Act as contact/liaison between Department, vendors, and suppliers
Assist with data entry and coordinate meetings
Follow-up on maintenance requests pertaining to guest rooms and equipment ensuring timely resolution
Assist with monitoring quality and performance of associates
Communicate with Room Attendants to ensure access to assigned rooms
Contribute to motivating team members, sharing knowledge, and supporting employment lifecycle
Keep up to date on health and safety policies ensuring compliance
Assist in monitoring daily departmental activities and collaborate on performance improvement
Maintain familiarity with Forbes Travel Guide standards
Perform other duties as assigned to support department operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: